Consists of instruction in computer ideas, info techniques, networking, working methods, computer hardware, the Internet, software program applications, help desk concepts and drawback solving, and ideas of customer service. Brief-term certificates are sequences of technical and skilled courses which are business targeted and designed for workforce preparation. They supply access to focused, short-term coaching in a self-discipline, and completers could sit for specific certification exams. Courses in certificates applications also apply toward technical certificates and associate diploma applications within the topic area.